Disclaimer & liability

Last updated on 21 September 2026

1. 1. The information on this website

   We put this website together with care and keep it up to date. Even so, information can be outdated or incomplete. You cannot derive rights from the content, except where it concerns the terms of an order you have already placed.

   The size guide is an indication. Dogs are not sizes: measure your own dog's neck and use the two-finger rule. If you are torn between two sizes, just ask.

   Colours on a screen differ from reality, and leather is a natural material of which no two pieces are alike. A difference in grain, marking or tone is not a defect.

   Stock information is a snapshot. If an item turns out to be unavailable after you order, we will tell you and refund you.

2. 2. Using a collar and lead safely

   A collar and a lead are not toys and not tethers. They are made for keeping a dog on the lead while you are there. Most of what goes wrong with these products goes wrong through use they were not intended for.

   Check the fit. Two fingers should lie flat between the collar and the neck: tighter constricts, looser slips over the head. Check again for a puppy that is growing, when the coat changes, and after a change in weight.

   Never leave a dog alone wearing a collar in a crate, a kennel, a car, or a garden with fencing, planting or branches. A collar can snag, and that ends badly. Take it off when you are not nearby.

   Do not use a collar as a tether: not to tie the dog to something, not to a post outside a shop, not to a line in the garden.

   Before every walk, check the stitching, the buckle, the D-ring and the snap hook. Leather that has gone dry and hard, stitching that is fraying, brass with a hairline crack: replace the part or the product. Materials usually give warning before they fail.

   Leather and water do not get on. Dry a wet lead at room temperature, never on a radiator or in full sun, and feed it afterwards. Leather that is repeatedly soaked and quickly dried turns brittle and loses tensile strength.

   If your dog pulls hard, is exceptionally strong, or has a head narrower than its neck, use a harness rather than a collar. A collar puts the force on the throat, which is not what you want there.

   If you are unsure what suits your dog, ask your vet or a behaviourist. We make leather goods; we do not know your dog.

3. 3. Liability

   The shop is not liable for damage arising from using a product in a way it was not made for, from insufficient checking for wear, from a wrongly chosen size, or from leaving a dog unattended while wearing a collar.

   Nor is the shop liable for indirect damage, consequential loss, lost profit or missed savings.

   These limitations do not apply in the event of intent or deliberate recklessness on the part of the shop, nor to damage from death or personal injury, nor where the law governs liability mandatorily. In dealings with consumers a seller cannot exclude statutory product liability or the rules on conformity, and we are not doing so here.

   In so far as the shop is liable, that liability is limited to the amount you paid for the product concerned, unless the law prescribes otherwise.

4. 4. Links to other websites

   In a few places this website points to third-party websites, for example to the privacy policy of parties that process data on our behalf. We have no control over those websites and are not responsible for their content.